Job Role - Account Manager-Customer Onboarding 

Location - Pune

Responsibilities: 

• Operate as the lead point of contact for any and all matters specific to your customers.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
• Assist with high-severity requests or issue escalations as needed.

Requirements: 

• 2-8 year's experience in account management
• Should be flexible in working shifts
• Clarity in thought
• Excellent communication skills
• Customer handling experience

About CrelioHealth
CrelioHealth is a fast-growing health-tech product company delivering cloud-based LIMS, RIS, CRM, and Inventory solutions to diagnostics labs and hospitals globally. We are building scalable systems that power modern healthcare operations.

Website: www.creliohealth.com